Friday 30 November 2012

Going Alone


I had two different scenarios this week one with a long time client and one with a new client.  They both believe they can do a real estate deal by themselves – but they called me for advice.  The new client was looking for a space around 1000sqft for a cafĂ© in the downtown area.  They had called before and I explained to them I was aware of about three spots that would work and if they wanted to view give me a call.  A couple of weeks passed and they contacted me again asking for suitable space.  I reminded them about the location I knew would work and they started asking questions about zoning, price, location etc.  I explained a location in the heart of all the action and they responded with interest. Then the first red flag popped up when I told them I spoke with the agent and they asked me to have him email them directly.  I explained that I would arrange everything and represent their interests, they agreed and we went to set up a showing time.  I texted the agent back to set up a time and his response was” do you clients know how it works?”  At first I was confused but I quickly realized they took my information and contacted the agent directly and started to go on their own. Most people would think it is no big deal and I just made a phone call – right?  Absolutely wrong!
In today’s market more and more people think they can go it alone.  They do not realize how a brokers experience and knowledge can not only save them time but a lot of money.  This group has to take into consideration zoning, new “handicap rules”, location, lease terms, permits etc.  They have talked with the city and are under the understanding they will have to build new washrooms, access etc. - but they do not have if it can be “grandfathered”.  This alone can save tens of thousands of dollars and months of time.  Dealing with the city can be a nightmare but if you know the right questions to ask it can be an easy transaction.  My commission would have been about $1,500 but they will be spending over ten times that without the proper information.
The long term client calls me out of the blue and asks about HST? I ask why and he says he is looking at new build in Toronto worth about a million dollars and was talking to the listing agent who may have not included it in the possible deal.  I explain that will cost him about $130,000 dollars but if he did a few things in the negotiation I could get that included in the deal.  He is still paying the listing broker the commission regardless but he did not explain the inclusions or excluded clause 7 about HST. Luckily he called me in the last moments and I can still represent his interests and show him how to structure the deal where he can save interest and money in the long run and I will earn my commission while saving him money. Use a broker!